PUBPOL 5583

Managing Operations

Course Description

Course information provided by the 2025-2026 Catalog.

This course prepares students to think analytically and managerially about operations processes, and to use the tools and intuition they acquire to ensure that the operations in production and service systems support the business strategies for these systems. A process view of operations will be used to analyze different key operational dimensions such as flow time management, service operations management, quality management, inventory management and supply chain management.

Enrollment Information REF-F25 Enrollment limited to: Executive Master of Public Administration (EMPA) students.

Last 4 Terms Offered 2025SP, 2024FA, 2023FA, 2023SP

Learning Outcomes REF-FA25

• Use quantitative techniques to support decision making in general operations settings.
• Analyze different key operational dimensions such as flow time management, service operations management, quality management, inventory management and supply chain management.
• Describe strategies to improve the operational performance of an organization.

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