HADM 4030

Last Updated

  • Schedule of Classes - June 15, 2016 6:14PM EDT
  • Course Catalog - June 9, 2016 6:15PM EDT

HADM 4030
Quality Systems and Processes

Course information provided by the 2015-2016 Catalog.

The foundation of this course is on the emergence of quality management as a strategic focus in firms seeking excellence and a competitive edge. Topics include defining quality in service industries; techniques for designing high-quality services, process analysis, problem identification techniques, statistical process control techniques, process capability analysis, and robust design of service processes.


Last 4 Terms Offered (None)

When Offered Spring.

Comments Elective. Undergraduate students only. Graduate students must enroll in HADM 6030.

View Enrollment Information

Syllabi: none

  •   Regular Academic Session.  Combined with: HADM 6030

  • 3 Credits GradeNoAud

  • 13216 HADM 4030   LEC 001

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  • Instruction Mode: In Person

    Enrollment limited to: undergraduate students. Graduate students must enroll in HADM 6030.